Customer Benefits >>

SIMBATRAK FEATURES:

Operational features and customer benefits.

SimbaTrak follows the same operational principles for each customer, but is customized to suit the particular requirements of each company. For all customers, the initial starting point will be the sending of an e-mail to Simba Logistics Headquarters to inform us that we have a new shipment. The email simply has to include shipment date, delivery date and purchase order reference number. From that point on, Simba Logistics will make all the necessary arrangements with Port of Loading agents to ensure your shipment goes as planned.

• You can be assured that from our Headquarters in Singapore, Simba will be monitoring your shipments all the way. Once we have received your Purchase Order, we will get our local offices to ensure that the required booking arrangements are made. This allows your shipping department to focus on other business , and saves time and money on communication.
  
  
• Once Simba has entered your Purchase Order details in to the system, you can check on its status at any time. Information such as confirmation of booking, confirmation of loading, transshipment update details, estimated Date of Arrival and confirmation of goods received by customer at destination can all be accessed by SimbaTrak users at any time.
  
  
• To view the status of a shipment users must first log in using their unique username and password. This ensures that customers sensitive commercial details are held securely and viewed only by those the customer wishes to have access. It is possible to check the status of each shipment by particular search criteria, such as "orders received by POL", "intended vessel details", "authorized shipments" , "confirmed booking details", "booking advice issued","transshipment updates" and "consignment release". In fact SimbaTrak can be modified to create any type of report required for your particular operation.
  
  
• Customers can check SimbaTrak at any time to receive the most up to date ETA details.
  
  
• Once in SimbaTrak simply click on "REPORTS", then click on "SHIPMENTS". Enter your Purchase Order and you will see a brief overview of the shipment details. Click on the PO link and you will get all the information available for that particular consignment, including the most up to date ETA.
  
  
• SimbaTrak offers our customers a truly comprehensive tracking system which offers users a powerful logistics management package. However, we have also designed the framework of the system to remain flexible so that we can modify and customize it to the customers specific requirements. We can also offer advice on system adaptations such as customs status reporting, warehouse arrival by container number and reports by specific product type .

Customer Benefits >>

To find out more about SimbaTrak, please contact Simba HQ.